📄 Frequently Asked Questions (FAQs)
1. Where do you deliver?
We ship all across Pakistan, including major cities and remote areas. If you're unsure whether we deliver to your area, feel free to contact us.
2. How long does delivery take?
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Major cities: 2–4 business days
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Other areas: 5–10 business days
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You’ll receive a tracking number via SMS or email once your order ships.
3. What are the shipping charges?
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PKR 200 flat rate for standard delivery
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Free shipping on orders above PKR 1,799
4. Can I pay Cash on Delivery (COD)?
Yes! We offer Cash on Delivery across Pakistan.
5. Can I return a product if I don’t like it?
We accept returns only if:
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The item is damaged, defective, or incorrect
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You notify us within 48 hours of delivery
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The item is unused and in its original packaging
Due to hygiene concerns, opened cosmetics or skincare products cannot be returned.
6. How do I contact customer support?
You can email us at usaautomation2001@gmail.com or use the Contact Us form on our website.
7. Are your products original and safe?
Yes. We only sell 100% original, tested, and safe cosmetic products from trusted manufacturers.